Cyclonet Sues PolyAI on a Patent for Presenting Private Information to Voice Telephone Callers.

Cyclonet LLC v. PolyAI Limited, No. 2:26-cv-01017 (E.D. Tex.), is a complaint for patent infringement filed November 9, 2026, in the Marshall Division. The docket shows the case assigned to District Judge Rodney Gilstrap on November 9, 2026. Cyclonet LLC is organized under New Mexico law and is based in Albuquerque, New Mexico. The complaint describes this as an action arising under the patent laws of the United States, Title 35 of the United States Code, and it demands a jury trial under Rule 38(b) of the Federal Rules of Civil Procedure.

The parties and venue

The complaint says PolyAI Limited is organized under the laws of the United Kingdom and maintains an established place of business in London, United Kingdom. It alleges that the court has personal jurisdiction because PolyAI has engaged in systematic and continuous business activities in the district and has committed acts of patent infringement there. It says venue is proper under 28 U.S.C. § 1391(c) because PolyAI is a foreign corporation, and that PolyAI has committed acts of patent infringement in the district and Cyclonet has suffered harm there. Subject matter jurisdiction is pleaded under 28 U.S.C. §§ 1331 and 1338(a).

The '033 patent

Exhibit 1 to the complaint is U.S. Patent 8,666,033, "Provision of Private Information to Voice Telephone Call Parties," issued March 4, 2014, from Application No. 11/627,520, filed January 26, 2007. The patent lists Michael H. Script of Buffalo, New York, as the inventor, and its face lists no assignee. It has 16 claims. Claim 1 covers, in a voice telephone communication apparatus, a system for providing private information content to a voice telephone call party. The system has an information store that holds information content on behalf of the call party, an information gatherer that gathers information private to the call party and adds it to the store, and an information presenter that retrieves the content from the store and presents it to the call party in response to the call party initiating a voice telephone call. Claim 9 recites the same steps as a method.

The claim chart and the accused platform

The claim chart attached as Exhibit 2 names the accused instrumentality as the PolyAI voice-agent platform (Agent Studio / Agent Builder, Agent Memory, hosted telephony and agent runtime), and it names PolyAI Limited and a U.S. affiliate together as the accused party. The chart says it covers claims 1, 2, 4 to 6, 8 to 10, 12 to 14 and 16. Citing PolyAI's web pages and developer documentation, it describes an inbound call reaching PolyAI's hosted agent runtime, a start function that reads the caller's telephone number and the Agent Memory record keyed to that number before the greeting plays, and an end-of-call step that commits designated fields to Agent Memory for the caller's next call.

For claim 1, the chart maps Agent Memory to the claimed information store, PolyAI's functions and end-of-call memory commit to the information gatherer, and the start function and greeting mechanism to the information presenter, saying a returning caller is greeted with the caller's own stored booking or order details. For the dependent claims it points to PolyAI's session border controllers and number routing as an entity within a telephone network, repeat-caller and loyalty-status handling as an information priority level, greetings delivered after the call connects and handoff messages before a transfer to a human agent, and bookings, refunds, case creation and confirmation messages run through the agent's functions and integrations as transactions initiated on the caller's behalf. The chart presents claims 9, 10, 12 to 14 and 16 as the method counterparts of claims 1, 2, 4 to 6 and 8.

Ownership and the request for relief

Cyclonet alleges that it is the assignee of all right, title, and interest in the Patent-in-Suit, including the right to enforce the patent and collect damages, and that it has standing to sue PolyAI for infringement of the Patent-in-Suit. The claim chart attached as Exhibit 2 lists a different company as assignee, citing an assignment recorded April 30, 2026. The prayer asks for an accounting of all damages not presented at trial, a judgment declaring the case exceptional under 35 U.S.C. § 285 and an award of reasonable attorneys' fees, an award of costs and expenses, and such further relief as the court deems just and proper. Cyclonet also filed Nos. 2:26-cv-01015 and 2:26-cv-01016 in the same court on November 9, 2026.

What to watch next

Watch for the defendant's response. The case can end at any time, including by settlement or voluntary dismissal.