The parties and the court
The case is Scanning Technologies Innovations, LLC v. ServiceNow, Inc., No. 1:26-cv-09670 (S.D.N.Y.), filed November 4, 2026, with a jury demand. The plaintiff is a Florida limited liability company. The complaint describes ServiceNow, on information and belief, as a Delaware corporation based in Santa Clara, California, and pleads venue under 28 U.S.C. §§ 1391(b) and (c) and 1400(b), alleging, on information and belief, a regular and established place of business at its New York City office.
The patents
The complaint asserts five patents, each titled "Systems and methods for indicating the existence of accessible information pertaining to articles of commerce": U.S. Patents 9,053,498 (issued June 9, 2015), 9,466,078 (October 11, 2016), 9,934,528 (April 3, 2018), 10,600,101 (March 24, 2020), and 12,380,473 (August 5, 2025). It says all five descend by continuation from an application filed February 25, 2012 and share a specification. The complaint states that the '498 patent expired on July 17, 2023 and the '528 patent on May 11, 2026, and gives February 25, 2032 as the nominal expiration date for the other three.
What the patents cover
U.S. Patent 9,053,498 covers letting a mobile device tell, without going online, whether information about a scanned product exists. Claim 9 covers a method of downloading from a server database a look-up table that pairs product identification codes with information link indicators, each a status signal showing whether a link to information about that product exists; downloading the table and storing it in a local database on the mobile device while the device is not being used for voice communication; capturing and decoding an image to get an identification code; and looking the code up in the stored table, without accessing the network, to determine whether the information is accessible.
Claim 7 of the '078 patent covers the same download, image capture, decoding, and offline look-up steps for identification codes. Claim 7 of the '528 patent covers those steps for symbologies, with scanned image data forwarded to a signal processing device. Claim 7 of the '101 patent covers downloading the table for bar codes, scanning an image and decoding it to obtain a bar code, forwarding the scanned image data to the signal processing device, and looking the bar code up in the table to determine whether information is accessible via the network. Claim 1 of the '473 patent, as corrected by an October 7, 2025 certificate of correction that cancelled the word "without" from the claim's last clause, covers a computer readable medium whose instructions have a mobile device reference the look-up table while it is not being used for voice communication, receive and decode information to obtain a bar code, look the bar code up to determine whether information is accessible via the network, and signal the user whether information exists. The complaint asserts claim 1 as corrected for infringement on and after October 7, 2025.
What the complaint alleges
The accused instrumentalities are the ServiceNow Mobile Agent and Now Mobile applications, the ServiceNow Mobile Platform used to configure them, and the ServiceNow instances, servers, and server databases that supply them data. The complaint says Mobile Agent can be configured to scan barcodes and QR codes on asset tags, and alleges, on information and belief, that in offline mode the app downloads asset records with tag values and status information to the device and uses them to respond to scans.
Count One asserts at least claim 9 of the '498 patent, Count Two at least claim 7 of the '078 patent, Count Three at least claim 7 of the '528 patent, Count Four at least claim 7 of the '101 patent, and Count Five at least claim 1 of the '473 patent, each through a claim chart exhibit. Each count alleges, on information and belief, direct infringement, including through ServiceNow's own testing and use. Counts Two, Four, and Five also allege induced infringement under 35 U.S.C. § 271(b) by customers, with knowledge alleged as of service of the complaint. For the '498 and '528 patents the complaint alleges, on information and belief, infringement before expiration.
Relief requested
The prayer asks for judgment on all causes of action, damages under 35 U.S.C. § 284, an injunction against further infringement of the '078, '101, and '473 patents or, in the alternative, a running royalty from judgment, and other relief.
What to watch next
The docket shows the complaint, civil cover sheet, a request for summons, a Rule 7.1 statement reporting no corporate parent, the AO 120 patent form, and a November 5 case opening initial assignment notice. Watch for the assigned judge's name, service on ServiceNow, and its answer or a Rule 12 motion.